Leticia Ferreira
Gap Bridger
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Uncover needs and obstacles to growth and help individuals and organizations achieve their goals
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Hello! I'm Leticia
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I help individuals and organizations achieve their goals by bridging strategy and execution while facilitating the integration of people from diverse functional areas and cultural backgrounds.
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As a curious, lifelong learner and mindful listener, I invest time to deeply understand customers' needs and identify the root causes of their challenges. I map, measure and analyze processes and performance to make data-driven recommendations that create and deliver value. Moreover, I assist organizations with articulating clearer visions that mobilize teams toward their strategic goals.
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As a servant leader, I am committed to achieving the best possible outcomes for individuals, organizations, and alliances. Let's get connected!
EXPERIENCE
2022-Present
Global Project Manager
ALTAIR GLOBAL
Lead a variety of projects, from process improvement to client and supplier integrations and AI implementations, contributing to client retention and increased customer satisfaction. Perform on-demand business analysis, address operational needs, create and deliver effective business presentations, as well as team member training resources.
2019-2021
Global Business Teaching Assistant
THE UNIVERSITY OF TEXAS AT DALLAS
Promoted the UT Dallas’ Center for Global Business by supporting the design, planning, and execution of its international leadership program engaging global business professionals from APAC, the Middle East, Europe, and the U.S. Automated a series of student management processes, serving over 750 students at a 99.7% satisfaction rate.
2013-2018
Management & Training Consultant
BUILDING 8 - PEOPLE & PERFORMANCE
Provided training and consulting services to major companies across the Americas within the pharmaceutical, medical devices, and agribusiness sectors.
2010-2013
Managing Director
HERAEUS KULZER SOUTH AMERICA
Responsible for the entire operation of this multinational dental company in South America. Led the business transformation that turned its profitability around, while developing a stronger and more effective team.
2005-2009
Sales & Marketing Manager
ABBOTT LABORATORIES
Led a team of 65 people in Brazil, with full P&L responsibility for 4 business lines within the Hospital/High complexity pharmaceutical market, in both the public and private sectors.
EDUCATION
2021
MBA & Master of Science
INTERNATIONAL MANAGEMENT
Dual degree from The University of Texas at Dallas.
2018
Graduate Certificate
LEAN SIX SIGMA
Green Belt certification from The University of Texas at Dallas, with an emphasis in Health Care Quality.
2017
Master of Science
SUPPLY CHAIN MANAGEMENT
Degree from The University of Texas at Dallas
2013
Executive Education
MERGERS AND ACQUISITIONS
Key concepts, theories and success factors involving M&A transactions, including the strategic and legal aspects, the company's valuation and the post-merger integration. At Insper, Sao Paulo.
2008
Consulting Certification
THE LEADER AS A FACILITATOR
5-module intensive course, qualifying leaders to support and drive change processes, based on an integrated view of both human and companies' natures. Included a comprehensive approach on transformation essence and dynamics, change management and conflicts mediation. 150-hour duration. At ADIGO, Sao Paulo.
CLIENTS
SKILLS
Business Analysis and Strategy
Leadership and Management
Sales - Marketing - Operations
Stakeholder Management
Workshop Facilitation
English - Portuguese - Spanish
EXPERTISE
LIFE SCIENCES
I have 15+ years of management experience in the high-complexity healthcare sector (pharma and medical devices), leading teams and organizations to higher levels of profitability and effectiveness.
CROSS-CULTURAL MANAGEMENT
With an extensive experience serving multinational companies and successfully working with people from around the globe, plus a master-level education in cross-cultural topics, I am very well positioned to help managers navigate cultural differences and overcome their related business challenges.
PERFORMANCE IMPROVEMENT
I help organizations improve both their top- and bottom-line results with an integrated approach, from strategy to execution, from sales to operations, assessing and improving business processes and people management.